Initial assessment
We separate a stuck withdrawal from an AML hold and from a P2P appeal.
MEXC · Withdrawals and holds
MEXC will not let you withdraw: AML holds and a separate P2P dispute
If MEXC will not release a withdrawal, we first separate a stuck request from an AML hold and from a P2P dispute. The file set follows the ticket you already have open.
Types of MEXC restrictions
When MEXC will not release a withdrawal
Pick the closest situation. The assessment compares the withdrawal status with the risk notice.
MEXC will not let you withdraw: queued or rejected
The withdrawal sits in a queue, is rejected, or the button is gone, and the account only shows a generic risk flag.
AML hold and origin requestThe account is under AML after “suspicious activity”. Practice includes a balance of about $1,000,000 USDT — not a timeline promise.
P2P dispute, kept separate from an AML holdA counterparty complaint or P2P appeal. We collect the order and messages — a different file set from origin of a large balance.
Login, device, or unfinished verificationYou cannot log in or finish a check, so a withdrawal cannot even be created. A second account is not the path.
What to know
Limits of MEXC support
MEXC decides whether the withdrawal is released — that cannot be guaranteed in advance.
We do not forge documents or offer an AML bypass.
If there is no realistic path, we say so after the initial assessment.
For the assessment
What we need when MEXC will not withdraw
UID, the withdrawal request status, and the notice text. Do not send seed phrases, private keys, passwords, or 2FA codes.
Core materials
MEXC UID and the status of the specific withdrawal request
The full AML or risk notice
Inflows the exchange may have tied to the hold
If this is P2P: order id, appeal, and counterparty messages
What was already sent in the ticket and which files were rejected
Process
How we prepare a package when MEXC holds a withdrawal
Case analysis
We compare USDT amounts, inflow addresses, and the notice wording. An AML hold and a P2P dispute get different file sets.
Submission package
One set for the open request: either origin of a large balance, or P2P dispute materials.
Follow-up
We answer clarifications and keep the correspondence in one ticket.
Timing
How long MEXC holds a withdrawal
Timing is set by MEXC’s queue. In one anonymized AML case the path from engagement to a decision took about 5 days — that is not a norm.
Case
MEXC: AML hold of about $1,000,000 USDT
MEXC$1,000,000about 5 days
MEXC froze the account after an AML review. About $1,000,000 USDT was held. We prepared an origin package for the specialist review.
The restriction was lifted. About 5 days from engagement to the decision. The same timeline is not promised.
Anonymized DefCrypt case. The outcome depends on the facts and on the exchange’s decision.
Pricing
Pricing for MEXC support
Estimated pricefrom $500
The price depends on the document volume and review complexity. Fixed-fee, hybrid, or success-fee terms may be available.
The initial assessment is free
Exact terms are determined after the case is reviewed
A success fee may be available for eligible larger cases
FAQ
Frequently asked questions when MEXC will not withdraw
Why will MEXC not let me withdraw if KYC already passed?
Withdrawals and identity verification are different controls. A hold often sits on AML or on one request, not on the passport already being accepted.
Is that the same as a P2P freeze?
No. A P2P dispute is built around the order and appeal. A large USDT AML hold is built around origin of the balance. Those are different document packs.
Should I attach every transaction in the history?
If the exchange asked for an inflow breakdown, yes — for the addresses and amounts in the notice. Do not copy someone else’s export into a new ticket.
Can you guarantee that the withdrawal will go through?
No. We prepare facts and a complete file set. The outcome cannot be guaranteed: MEXC decides.
Where can I read the separate P2P dispute?
There is a separate P2P write-up of about $120k. If your matter is an order dispute, we work from that — not from the large AML-hold pack.