Initial assessment
We confirm the wallet type and available data, then assess the recovery method and scope of work.
Service · Crypto wallet access recovery
Do you need to recover access to a crypto wallet?
We assess whether access can be recovered using a partial seed phrase, password, wallet.dat file, or data from a hardware wallet such as Ledger.
Recovery scenarios
Which data may support wallet recovery
Select what remains available. We will use that information to assess whether recovery is feasible.
Partial seed phrase
Some words are missing or unreadable. We assess possible combinations under BIP-39.
Password or vault fileThe password is forgotten, but a vault file or a device with the wallet installed remains available.
wallet.dat or keystoreA wallet.dat, keystore, or other encrypted wallet file remains available. We assess whether access can be recovered.
Ledger, Trezor, or PINThe hardware wallet PIN is forgotten. Recovery depends on the seed phrase, a backup, or a passphrase.
Limitations
When recovery is unlikely
Information for the assessment
What to provide for a wallet recovery assessment
To begin, tell us the wallet type, what data remains available, and which recovery methods you have already tried.
Useful details
Wallet type: MetaMask, Trust Wallet, Electrum, Bitcoin Core, Ledger, Trezor, or another wallet.
What remains available: the number of known words, wallet.dat, vault, backup, or device; for a seed phrase, whether the positions of missing words and the language are known.
Recovery methods you have already tried.
Process
How crypto wallet access recovery works
Secure environment
Recovery work is performed in an isolated environment under an agreed procedure.
Access recovery
We verify the result with you without taking full control of the wallet.
Secure completion
We recommend moving the assets to a new wallet and delete working data under the agreed procedure.
Fees
A fee payable after wallet access is recovered
Success fee5–15%
The fee is 5–15% of the value of the assets to which access is recovered and is payable after the result defined in the agreement is achieved.
The initial assessment of recovery options is free.
The exact percentage is agreed before work begins; payment is due after access is recovered.
FAQ
Frequently asked questions about crypto wallet recovery
Can a crypto wallet be recovered without a seed phrase?
Sometimes, if a vault, wallet.dat file, or device containing wallet data remains available. If there is no seed phrase, file, or device, recovery is usually impossible.
Can you help recover access to a Bitcoin wallet?
Yes, when partial data remains available, such as a seed phrase, password, wallet.dat file, or other storage. We assess the available recovery options during the free initial assessment.
What if I have forgotten a Ledger or Trezor PIN?
With a complete seed phrase, the device can be reset and restored. Without a backup, recovery depends on other data that remains available.
How long does recovering several missing seed-phrase words take?
The timeline depends on the number of missing words, whether their positions are known, and the available clues. It can usually be estimated after the initial assessment.